Feedback
Rating: 10 star
Date: 22/04/2020
Feedback Given By:
Billy2007 Feedback Comment: on time and good work
Project Details
Project Status: completed
This work has been completed by:
phoniextutor Total payment made for this project was: $ 15.00
Project Summary: The discussion this week considers customer satisfaction and customer loyalty---what they are, how they are similar/different, and how health systems might influence both of them. Choose one (1) of the following questions and write a discussion post about it. Then respond to one (1) of your classmate’s posts.
1-How are customer satisfaction and customer loyalty similar? How are they different?
2-What can health systems do to move their customers from being satisfied to being loyal?
3-Have you had an experience like Dr. Johnston, that resulted in your becoming a loyal customer? Please describe the situation and explain why this experience led you to become a loyal customer.
